Refund Policy

Last Updated: June 2026

At The Glo Hub, we strive to provide high-quality products and services to all customers.

Sunbed Minutes and Packages

All Pay As You Glo minutes, tanning packages and prepaid tanning minutes are non-refundable.

Customers are encouraged to carefully review purchases before completing payment.

Package validity periods begin on the date of purchase and cannot be extended except at the discretion of management.

Expired minutes are non-refundable and cannot be exchanged.

Products

Where products purchased from The Glo Hub are faulty, damaged or not of satisfactory quality, customers should contact us as soon as possible.

Refunds, replacements or exchanges will be considered in accordance with applicable consumer rights legislation.

Proof of purchase may be required.

Exceptional Circumstances

The Glo Hub reserves the right to consider refund requests on a discretionary basis where exceptional circumstances apply.

Statutory Rights

This Refund Policy does not affect your legal rights under UK consumer protection legislation.

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