Cancellation Policy

Cancellations and rescheduling must be made at least 24 hours before your class. Single-session bookings cancelled more than 24 hours in advance will receive a credit to rebook another Glo Move class. Cancellations within 24 hours and no-shows are non-refundable and will not receive a booking credit. For class passes, eligible cancellations will return the session to your pass; late cancellations and no-shows will result in the session being used. Repeated late cancellations or no-shows by Unlimited Membership or Founders Pass members may result in booking restrictions. Classes and credits are non-transferable and remain subject to the validity period of the relevant pass or membership.